Refund policy

Return Policy

Returns of cosmetic products are allowed only if the products have not been opened or used. If the products are in their original, unused condition and the packaging is undamaged, they may be returned in accordance with our return policy.

To initiate a return, please contact us by phone or email within 14 days from the date of receipt.

Important Note:
According to Government Decision No.1465 from 08.12.2003, MO248-253/19.12.2003, art.1530, Annex 2, p.4 (as amended by Government Decision No.1188 from 02.11.2007, MO175/09.11.2007), perfumery and cosmetic items cannot be returned or exchanged.